Customer Care Guarantee
ChooseMyCar is your gateway to a seamless and informed car buying experience.
As an industry-leading car buying and financing service, we pride ourselves on guiding customers towards their ideal vehicle choice, backed by tailor-made finance solutions that suit ever budget.
Our commitment to transparency, efficiency, and customer satisfaction shines through, a testament highlighted by our glowing Trustpilot and Google Reviews.
Discover how we can simplify both your car buying and financing journey today.
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Over 50,000
Customers -
4.9 out of 5.0 on
Trustpilot -
Over 2000 approved
dealerships nationwide
We’re rated Excellent on Trustpilot
4.9 out of 5 on 1774 Reviews
Our Customer Care Pack Offers
The Highest Level Of Car Buying Transparency
With the ChooseMyCar Customer Care Pack, we prioritise your peace of mind. Every vehicle has a safety recall check, MOT history report, and valuation verification.
Furthermore, we provide a comprehensive finance market overview, ensure there's no stolen marker or security check watch, and inspect for any insurance write-offs or plate transfers.
All of our checks align with SMMT standards, guaranteeing transparency and confidence in every purchase, making your car buying experience both clear and trustworthy.
All of our checks align with SMMT standards, guaranteeing transparency and confidence in every purchase, making your car buying experience both clear and trustworthy.
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Safety Recall Check
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MOT Check
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Valuation Check
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Finance Market Check
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Stolen Marker
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Security Check Watch
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Insurance Write-Off
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Plate Transfer
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SMMT
Transparency and Confidence In Every Purchase
We verify car valuations to ensure accuracy and trustworthiness for our customers.
We assess car specifications to guarantee precision and clarity for our users.
We evaluate running costs to provide you with the most accurate financial insights.
Every vehicle undergoes a comprehensive HPI check to ensure its history is transparent and trustworthy.
| Customer Care Gold Package | Customer Care Gap Platinum | Customer Care Warranty Platinum | Customer Care Warranty GAP Diamond | |
|---|---|---|---|---|
| Has outstanding finance | ||||
| Finance agreement details | ||||
| Mileage discrepancies | ||||
| MOT history | ||||
| Common MOT failures | ||||
| If its stolen | ||||
| An insurance write-off | ||||
| Number of previous owners | ||||
| Vehicle tax info | ||||
| Stolen logbook check | ||||
| Imported/exported | ||||
| Market valuation | ||||
| Past/future values | ||||
| Total cost of ownership | ||||
| Plate change history | ||||
| Estimated fuel cost | ||||
| Mechanical parts | - | - | ||
| Electrical parts | - | - | ||
| Engine | - | - | ||
| Gearbox | - | - | ||
| Clutch | - | - | ||
| Unlimited repairs | - | - | ||
| Car hire | - | - | ||
| Recovery | - | - | ||
| Labour rates | - | - | ||
| Hotel & travel | - | - | ||
| No contribution | - | - | ||
| Depreciation protection | - | - | ||
| Financial security | - | - | ||
| Financial affordability | - | - | ||
| Downpayment trade-in | - | - | ||
| Protection | - | - | ||
| Free (included) |
£229 (included) |
£499
(most popular) |
£798 |
Customer Care Warranty Platinum
Having the UK best used car warranty provides you with a shield against unforeseen repair costs, ensuring that you aren't caught off guard by sudden mechanical or electrical failures.
With a comprehensive plan from Warrantywise, our customers can enjoy peace of mind, knowing that if an unexpected breakdown occurs, they're covered.
Find out more about the UK best used car warranty.
This not only translates to potential savings on hefty repair bills but also offers the convenience of reliable assistance when needed. Having Warrantywise means that vehicle ownership becomes less stressful, and you can focus more on the road ahead rather than potential problems under the hood.
Customer Care
GAP Platinum
GAP (Guaranteed Asset Protection) insurance offers critical financial protection to vehicle owners, especially in the initial stages of ownership when the vehicle's depreciation rate outpaces the rate of loan repayment. In the unfortunate event of theft or a total loss accident, standard auto insurance policies only cover the current market value of the vehicle, which might be less than the outstanding loan or lease amount.
See more about GAP (Guaranteed Asset Protection)
GAP insurance bridges this discrepancy, ensuring that vehicle owners aren't left with
burdensome debt for a car they no longer possess.
This safety net provides peace of mind, safeguarding consumers from unexpected financial strain during already challenging times.